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Non Gaming Discussions => Off-Topic => Topic started by: GmanJoe on November 25, 2003, 10:12:43 AM

Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: GmanJoe on November 25, 2003, 10:12:43 AM: http://story.news.yahoo.com/news?tmpl=story&u=/keye/20031125/lo_keye/amidcomplaintsdellclosesoverseascallcenter

In case you lived under a rock, large IT companies have been moving jobs out of the US and into India.
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: Capcom on November 25, 2003, 10:39:14 AM: I am looking forward to the day when I can call tech support, and understand what they are saying.
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: THX on November 25, 2003, 11:11:21 AM: Haha, I called Dell 2 seperate times about my uncle\'s laptop and was transferred, put on hold, and asked to repeat what I said COUNTLESS times. It was a joke.

Only good thing about it was Tunak Tunak when I was on hold. ;)
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: Kurt Angle on November 25, 2003, 11:17:36 AM: It\'s not just Dell, many high street bank\'s in the UK are now doing this.
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: GigaShadow on November 25, 2003, 12:40:56 PM: Uh that doesn\'t effect us consumers... the help centers that were redirected were those that were for businesses. Dell\'s consumer business is only like 15 percent so we will still be talking punjab when we need help.
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: THX on November 25, 2003, 12:56:46 PM: $#!+
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: EmperorRob on November 25, 2003, 02:04:47 PM: Quote
Originally posted by GigaShadow
Uh that doesn\'t effect us consumers... the help centers that were redirected were those that were for businesses. Dell\'s consumer business is only like 15 percent so we will still be talking punjab when we need help.
could be. IBM has done the \'foreign outsourcing\' thing as well. Be glad when this fad is over with.
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: §ôµÏG®ïñD on November 25, 2003, 04:46:35 PM: It\'s the same here, Telstra use Indonesian people.. Nice and cheap. Big companies suck.
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: EmperorRob on November 25, 2003, 10:39:40 PM: The worst part is there\'s no negotiation. It\'s not like a pack of foreigners say "we\'ll do it for $x" and you compromise and say "we\'ll do it for $x -1". No, one day your corp gets sold/bought out and new management says "surprise we\'ve replaced you with 2 Indians that work 24x7".
Title: Your complaints have been heard, Dell shuts down call centers in India.
Post by: GmanJoe on November 26, 2003, 05:39:41 AM: "Tenk Yu, Kum agin!"-- Apu (Indian who replaced the manager, cashier, stock clerk and janitor of Kwik-E-Mart for $2 per hour)