1-800-SONY isn\'t worth the sweat off a dead baboon\'s balls. They\'re like a user-ed team. All they can do is quote manual stats and pages to you. I\'m impressed they offered you a new unit, be thankful for that. Keep hounding their ass. Call tomorrow and make sure the request is still active. Chances are you\'ll get a different operator.
AND IF YOU TALK TO A GUY NAMED DAVE, HE IS A DUMBASS. HANG UP AND CALL AGAIN.
