Now I come to think about it, my Mum found a piece of dirty twine/string in a bar of chocolate. She took the bar back to the shop where she bought it from, and they told her to send it back to the company itself.
She decided that she would do this. A few weeks later, she got a reply back, and do you know what was inside? £2. The tight-arsed scrotes didn\'t appreciate that if my Mum had done them a BIG favour by sending it back to them instead of kicking up a right stink. Later she found that had she gone to seek legal advice, she could have got a lot more money.
But then that\'s my Mum for you, too honest and good natured for her own good sometimes.
The motto of this, is this.
If you have been inconvenienced by a company\'s professional incompitence, don\'t go quietly, make yourself heard. If they think that they will come out of the ordeal with a tarnished reputation, they will bend quicker than George Michael & Elton John at a homosexual gang bang convention.