no one is my bosses, and i have just bought one, but i cant even get the ipod to get formatted, his works fine, but mine, well this is the second one i have tried, sometimes when you attach the usb cable, and the ipod, it says mass storage device malfunction, and i spent like 2 hours in the help bit trying to work out what was up.
i have now tried the second, as i took the first one back, it occasionly gets up the mass usb storage....... etc..
ive tried it with the disc in, and it says please attach your ipod now, i do that, then it says it need to check if it needs formatting, i do that, the first time it had a sort of loading screen, but above the blue bar had waiting for ipod, i waited like 10 mins, the bar went up, when it got to 100% it just started over again, i tried this again, it did not have the waiting for ipod bit, but the same thing with the loading screen, as it got to 100% it went down to 0...and over and over again..
if not, any idea where i can go for help, i tried the apple help line, was on it for like 10 mins, no awnser!
other than that i am not to bad