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Author Topic: Microsoft rolling in money now, break console, $139 to fix.  (Read 3805 times)

Offline FatalXception
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Microsoft rolling in money now, break console, $139 to fix.
« on: November 12, 2006, 04:47:04 PM »
Link.

Microsoft\'s latest patch causes hardware to die in certain 360s.  Although the number is small, they are working with customers individually to resolve the issue.  By working with, of course, I mean charging $139 USD to fix it.

Brilliant, they get money for the console, break it with a patch, then charge again to fix it.  If they hit only 5% of their customers with each quarterly patch, no one person need get hit twice (and thus get super pissed) and they can collect an extra 50% revenue (compared to purchase sales) over 5 years.
FatalXception

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Offline Titan

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Microsoft rolling in money now, break console, $139 to fix.
« Reply #1 on: November 12, 2006, 04:55:58 PM »
This is worse than when Sony tried charging me 120 for them to fix my PS2. I told them to stick it and I fixed it myself :)
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Offline Evi

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Microsoft rolling in money now, break console, $139 to fix.
« Reply #2 on: November 12, 2006, 06:06:54 PM »
A patch that ruins hardware. Only Microsoft. :)

Offline Blade
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #3 on: November 12, 2006, 07:14:54 PM »
My hardware is still alive and well.

Call me when the PS3 doesn\'t cost 50% more anyway.

Edit: Jesus Christ, I\'m becoming mm. :(
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Offline Phil
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #4 on: November 12, 2006, 08:22:12 PM »
^^

Please don\'t, one mm is enough.
Wrong. There are two other people who can.
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Offline FatalXception
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #5 on: November 12, 2006, 09:27:00 PM »
Quote from: Blade
My hardware is still alive and well.

Call me when the PS3 doesn\'t cost 50% more anyway.

Edit: Jesus Christ, I\'m becoming mm. :(


Yep, like I said.. veeeeery wily of Microsoft to keep this patch only affecting a minority (I mean really, what legitimately could cause \'dead consoles\' to a minority of homogeneous consoles).  

One mm drips enough sarcasm and is more than enough jaded personality for the forums.
FatalXception

Murphy\'s Law - What can go wrong, will.
Poker Law      - Magnum .44 beats four aces.
Cole\'s Law      - Thinly sliced cabbage.

Offline mm
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #6 on: November 13, 2006, 04:49:29 AM »
50% more?
i\'m not that bad at math :)
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Offline Blade
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #7 on: November 13, 2006, 07:14:31 AM »
What? 50% of $400 is $200. $400 + $200 = $600. $600 = too fucking much, Kutaragi!
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Offline Titan

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Microsoft rolling in money now, break console, $139 to fix.
« Reply #8 on: November 13, 2006, 08:58:09 AM »
Yeah but isn\'t the premium 360 500? You\'re saying the premium of PS3 costs 50 percent more than the core 360. Yeah your logic is way off dude.
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Offline FatalXception
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #9 on: November 13, 2006, 10:35:13 AM »
:jacked:

I should have remembered never to do a quick estimate with numbers.  Upon calculating it properly (remember, I\'m talking income to MS, which is based on their sale price of consoles to stores of 359 and 455) it would take 6.41 to 8.12 years.  Must note that this is based on a failure rate guesstimate of 5% per quarterly patch.  Must note this is also based on the assumption that M$ is an evil company.
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Poker Law      - Magnum .44 beats four aces.
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Offline Eiksirf
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #10 on: November 13, 2006, 10:41:32 AM »
Anyway, this is bogus customer support by Microsoft. If my 360 craps out, I\'ll be pissed if I have to go through that hassle.
 
I only have faith in Nintendo\'s customer support.
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Offline FatalXception
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #11 on: November 13, 2006, 10:50:49 AM »
/me nods.  M$ and Sony are definitely earning their reps for bad/expensive customer support.  Sony will have a chance to improve their image with the PS3 launch.

Nintendo has always been great with CS, I had a gameboy color that crapped out, was past the warranty, but they replaced (with a refurbished) only for cost of shipping.
FatalXception

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Poker Law      - Magnum .44 beats four aces.
Cole\'s Law      - Thinly sliced cabbage.

Offline politiepet
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #12 on: November 13, 2006, 11:38:44 AM »
Quote from: Titan
Yeah but isn\'t the premium 360 500? You\'re saying the premium of PS3 costs 50 percent more than the core 360. Yeah your logic is way off dude.



ehrm... no
#RaCeR#:
i hope they all get aids and die they should bnt tbbe having sezx with just anyone they should be in love if theay are foing to have sex not just to make money I htink its wrong for them to just have sexzx for the fun of it specially when some of the performancs are married, its just wrong. tey are givng out deaseases to anyone and its just not right i tell you i think its really really wrong specially when tey have sex i dot whach porno though so im not sure what they do i dont theink theyr realy hjave sex its all just pretendnig but you never no what they do its just wrong speciallly when they dont even love each other its wrong i ell you in tsi just wrong. wtings owting wtrong wtongs wtongs. i dont like it. prlease explaions.

Offline mm
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #13 on: November 13, 2006, 02:29:38 PM »
don\'t forget to add in the x360 200$ hd-dvd monstrosity when comparing it to the PS3.

$599 = $599
\"Leave the gun. Take the cannoli.\" - Clemenza

Offline politiepet
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Microsoft rolling in money now, break console, $139 to fix.
« Reply #14 on: November 13, 2006, 05:47:53 PM »
why do we need to add that in? I thought we were comparing game consoles...
#RaCeR#:
i hope they all get aids and die they should bnt tbbe having sezx with just anyone they should be in love if theay are foing to have sex not just to make money I htink its wrong for them to just have sexzx for the fun of it specially when some of the performancs are married, its just wrong. tey are givng out deaseases to anyone and its just not right i tell you i think its really really wrong specially when tey have sex i dot whach porno though so im not sure what they do i dont theink theyr realy hjave sex its all just pretendnig but you never no what they do its just wrong speciallly when they dont even love each other its wrong i ell you in tsi just wrong. wtings owting wtrong wtongs wtongs. i dont like it. prlease explaions.

 

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