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Author Topic: HElP!!! PLEASE!!!  (Read 2050 times)

Offline Knotter8
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HElP!!! PLEASE!!!
« Reply #15 on: April 06, 2001, 01:31:19 AM »
Oh c\'mon ppl don\'t let yourself get hassled by some
stupid shopclerk or lazy Sony helpdesk ppl.
READ your PS2 manual guide. At the end after the page
with \'troubleshooting\' issues you find the Warranty page
and it says, printed in black on white, ONE full year of
warranty. Be sure to read the legal warranty rights though !
And finally to all ppl with those nasty cdreading probs.
: Good luck

BTW. Unknown , you say it occurred 3 times and still fine ? I wouldn\'t take that , call Sony !

Knotter8
\"Enemy show me what you wanna be, I can handle anything even if I can\'t handle you !\"

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It happened to me too!!!
« Reply #16 on: April 06, 2001, 08:49:13 AM »
Not another one!!! Sorry to hear about this problem!  Recently the same problem happened to me and  I posted a same thread, my playstation 2 just suddenly stopped reading DVD\'s so I preformed the diagnostic mode on my machine, kept getting the DISC READ ERROR! I said to my self I don\'t need the dvd player, I already own one.   Then suddenly I can\'t play PSONE or PS2 games that really pissed me off and I called Sony!  Well, I called Sony told them my problem and they told me to send it in. To my surprise they told me it was a pretty common problem.  I WAS SHOCKED!!! I totally agree with Ratlad Sony should do some type of recall! For some reason there are a number of units that simply stop reading the discs.  I am totally pissed off at Sony!  They know they have faulty units out there and they aren\'t doing a dam thing.....  

Well luckily I am still under warranty and I sent in my playstation.  they told me the same thing they told EmperorRob "it will take 10-15 days is from the date your unit is assigned to a technician. So if it takes 3 days to get to the service center and 10 days for them to fix it and 4 days to get it back, that\'s 20 days."

Its been two weeks since I sent in my Playstation 2 and I haven\'t received anything.  One thing Sony told me was if your unit cant be repaired they\'ll give you a new unit, and when you receive your unit back from the technician you get a whole new 90 days of warranty again.
(I\'m not sure about the 1 year warranty, Sony told me 90 days)

I really regret not getting the store full 2 year warranty.  I bought my unit from Comp USA.  I suggest that if anyone is planning on buying a new system to strongly think about getting the extended warranty.  It will save you a lot of trouble in the future if your unit goes faulty and trust me there are faulty units out there.  SONY KNOWS!!!

Offline Ratlad
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HElP!!! PLEASE!!!
« Reply #17 on: April 06, 2001, 04:02:42 PM »
Well, I went and read my manual today and then went to the store. I don\'t know what manual you guys are reading, but mine says it\'s only a 90-day warranty. The store clerk confirmed it as well, then added that they do sell an extended warranty which lasts a full year. What sucks is I would have easily bought the extension, but in all the dozens of times I went in before I bought it they never once mentioned it, so I figured they didn\'t have one. This really sucks. :( But at least now I know that I\'m not going to buy any more consoles from any place that doesn\'t offer an extended warranty.

Offline EmperorRob
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HElP!!! PLEASE!!!
« Reply #18 on: April 06, 2001, 04:10:30 PM »
The warranty is 90 days for the United States and Canada.  Is also states you must provide a bill of sale for the warranty ,but since my unit went in within 90 of the launch I wasn\'t asked to provide a receipt which is good b/c I didn\'t have it anymore.
This is America and I can still pay for sex with pennies

 

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