Sony is screwing me and a bunch of people over!!!

Originally posted by EmperorRob
USA:  90 DAYS WARRANTY as stated in the back of the PS2 manual

That is right!  In the USA there is only a 90 day warranty.  I sure wish it was a full year.

While I\'m pretty pissed off.  I wouldn\'t go as far as to say that I wouldn\'t buy a SONY product ever again.  They make a heck of a lot of good stuff.  I\'m just saying that since I\'m so pissed at them right now my mind is somewhat not thinking real logically.  Even though I realize my own deceptive thinking I\'m going to struggle with buying a really expensive product of theirs again.  Maybe they can redeem themselves by giving me back my fixed PS2 and it never having problems again.  This is just going to take a while.

well if you guys have the time to look it up, i made a poll not to long ago on how many people have had probl;ems with thier PS2, the choices were:

flawless
good
little problems
had to send it in

and to my surprise a whole lot of people piced flawless and a few piced had problems and like 4 people picked had to send it in, i dont htink all the PS2 are defective its just bad luck, my PS2 has been flawless, and i havent had 1 problem exept for it not readign a disk 1nc

well i feel sorry for you all that bought one and had problems (i never had one single problem with mine and my PSX ever,same with my friends),but one thing i always tell everyone,buy a store warranty of the product because the manufactures warranty are always limited.

that is why you get store warranty like EB\'s..$30 USD for 1 year and $50 USD for 2 years ? dont you think its worth it ? its better to spend $30-$50 USD for 1-2 year warranty then pay $120 for repairs which doesnt include shipping, in other words its like $150 shipped.

$30-$50 vs. $150 shipped...hmmm..why can\'t customers listen to me when i tell them that its worth it ? maybe i should print this thread out and show customers that im NOT lying about sending the price to send in PS2\'s into SONY...people say "NO i dont need it, whats the odds of it not working ?" in 180 days it can.

with EB\'s warranty, you can smash the PS2 with a hammer and go into ANY EB with your receipt and warranty and we\'ll give you a new one on the spot [if we have it in stock]..you can chuck it out from a 50 story building and still get a new one..with SONY on the other hand they dont cover those things...they cover DEFECTS ONLY !!

I feel so sorry for you... But, it\'s just a machine, and I hope you\'ll get the money to get it repaired...

You have my sympathy on your side - and I completely understand your post - I would be out-raged if my PS2 wouldn\'t work suddenly.

I don\'t know about finnish warranty ( don\'t have time to check now ). 90 days, three months, is nothing of warranty! Sony was, maybe, too sure of themselves, when they decided to put a 90 days warranty on the U.S. -machines...

I have had some problems lately with my system not reading disc. And TTT is starting to freeze up on me. Thank god mine is not serious enough where it would have to be sent back.

Just be warned XBOX...

That\'s the way my system was at first too.  I didn\'t even think twice about it either until it just quit altogether or wouldn\'t read even after I just hit the reset button.  I hope what is happening to me doesn\'t happen to you guys, but just be warned XBOX, that\'s how mine started too.

Whats the problem with this, big deal your PS2 brokedown and you didn\'t extend the warranty, that could happen to any product thats why we have warrantys in the first place.

i am sorry but extending the my warranty was the first thing i did when i got my PS2.

It seams that a bit of common sence payed of in the long run for me.

have my ps2 for exactly a year now, never had any problem. I\'m getting a PAL machine soon so, I\'ll soon find out whats all the fuss is about

I remember when my Saturn broke down...oh wait, I have never had a Sega break down on me.

But I have a friend who had a Genny break down on him, Sega replaced it for free. Also, I remember the launch disk fiasco, free disks were sent, not by the cost of the consumer,but Sega footed the bill.

Afer my third PSX, I would rather not deal with Sony\'s BS much anymore, if my PS2 breaks, thats it for me, Iwill just bum my friend\'s to use theirs.

Eric Jacob

all electrical goods should be under warranty for a year, (ive done engineering at college) and most things have warranty for a year as in the first year of use of anything thats when it most likely to break down, if something hasnt broke after a year then it should probably never do it, untill so many years later, cant remember how many, are you sure that this wasnt just the stores policie, that you could only take it back if it broke in that amount of time, you should really ring up sony and have words as this cant be right.

Actually, Sega has treated me way better then Sony has.  For a little backround, when I first got my Dreamcast the system didn\'t work.  Called them up and within a week after I sent mine in I got a brand new system from them, they even threw in 3 hats from Sega for free, which wasn\'t that big of a deal, but it showed a little bit of how they tried to show they cared for the consumer.  The person I talked on the phone with was extremely poligetic (Is that how you spell it :-P), and was very nice.

I don\'t want to stereotype all of the guys over at Sony, but the guy I talked to was so like so routine in what he told me.  He was just like, "Yup, that\'s your problem and it\'s going to cost $119 to fix it.  So here\'s the address and what you need to do.  Okay, bye..."  ----paraphrasing with a little exaggeration of course.

And I\'m not trying to say that I was the unlucky one that got the system that had problems.  I was saying that TONS of people have been having problems with one of the biggest being with the laser oscillator(it reads the discs info).  The DC not working was just bad luck, but my PS2 breaking down is a major problem with a lot of people....

Yeah, when i bought mine at launched the dvd rom lens wasn\'t working properly, but i am happy that they sent me a brand new one 2 weeks right after i\'ve sent it to them. Sony may have done some crappy job on the machines at launch but hey, it doesn\'t take long for them to fix the prob.

Originally posted by brizk
Sony may have done some crappy job on the machines at launch but hey, it doesn\'t take long for them to fix the prob.

Well maybe for you but not for me.  I do believe 2 trips and 2 and a half months is a bit excessive for a repair.

Sony phone support doesn\'t know their asshole from their elbow.  Every one of them I talked to told me something different.

And if you recall, unknown did post a poll with approx 24 responses of which 4 of them said "send it in" and a few others reported problems.  4/24 is roughly 17% and that\'s just this board.  If 17% of all units are defective that says a lot in an uncomplimentary way toward Sony.

Regardless, a $300 machine should have a warranty beyond 90 days.

Sony Rep- ::censores AjT004::

Sony Rep-  "We here at Sony only belive in producing high-quality products and if our loyal customers..."

AjT004- "Mpfmhumpf!"

Sony Rep-  ::stares at AjT004 who is hog-tied on the floor while  vainly trying to remove the duct tape from his mouth with his tounge::

Sony Rep-  "As I was saying.  If our loyal customers happen to place their mind-contr..., I mean PS2\'s, on the carpet these things may not happen.  So all in all it is your fault for anything that happens to your PS2\'s and we do not care, we just want you money."

:P:P:P