I\'m not a sensitive person who\'d easily cry when watching movies or playing video-games, but many emotionally shocking experiences have comed trough video-games.
I have to mention the death of Aeris as well - it was, for me, very surprising and shocking. And perhaps the scene where you can re-encounter Aeris, as a memory/spirit ( whatever ), on the church where Cloud and she first met.
I can\'t tell quickly what scene would\'ve been emotionally as effecting as that.