Author Topic: Can anyone help me on this (Read 790 times)

« **on:** June 13, 2004, 08:53:33 AM »

I just got comcast internet about 3 days ago. I have been having problems with my network just going off.

The settings will go down and I cannot connect to any pages.
I called comcast and a guy came out here. He said that the connection seemed fine and he boosted my signal.

I told him all the lights are on the modem when the I can\'t connect to any web pages and when I restart the computer I am able to sign back onto the web again.

He said it seems like it\'s a problem with my computer.

I asked him what it could be and he said he does not know.

So this where I am stuck at. I have no idea why my network keeps shutting down. I don\'t know where to start looking try and figure it out.

« **Reply #1 on:** June 13, 2004, 10:43:24 AM »

We need all of your computer information before we go anywhere starting with your OS.

« **Reply #2 on:** June 13, 2004, 12:53:51 PM »

Quddus call them again and ask for new DNS address. Update \'em and check it out.

« **Reply #3 on:** June 13, 2004, 12:57:52 PM »

Try running your internet connection wizard when it happens next ttime.

§ôµÏG®ïñD · « **Reply #4 on:** June 13, 2004, 12:59:59 PM »

or.. if your on cable/dsl etc. Make sure you don\'t have a IP in your network settings under internet protocol. Have it set to obtain ip automatically.

« **Reply #5 on:** June 13, 2004, 01:53:23 PM »

Try this:

1) Control Panel > Network Connection > Local Area Connection > Support Tab > Click Repair

2) Control Panel > System Icon > Hardware Tab > Device Manager > Network Adapters. Dbl click on your card > Advanced Tab > Highlight NetworkMedia > Choose 10BaseT as the speed, no full duplex.

Whenever it fails again close all internet apps and do #1 first. If that doesn\'t work try #2. Method #2 lowers the speed but not for internet since you can\'t get even close to 10mbps with cable (yet). For some reason my semi-old Netgear NIC only works at 10BaseT, meh.

PS- always nice to download and install the latest drivers for your NIC too

« **Reply #6 on:** June 13, 2004, 02:47:45 PM »

I am running windows XP

Went and did the repair thing. I will call and as for a new DNA address. Just checked settings it\'s on auto detect.

I was just downloading windows update and it went down.

« **Reply #7 on:** June 13, 2004, 03:15:04 PM »

oK why can\'t I download service pack 1a? I have over 500meg of free space on my disk. I have a legit copy of windows but it keeps telling me there is not enough memory to run sp1a.

§ôµÏG®ïñD · « **Reply #8 on:** June 13, 2004, 03:15:17 PM »

hmmmm maybe its a virus?

« **Reply #9 on:** June 13, 2004, 03:56:13 PM »

I am running adware and cwshredder.

Now my connection just went out I went and check the modem status and the modem says I am connnected. But when I go to a page I can\'t connect.

§ôµÏG®ïñD · « **Reply #10 on:** June 13, 2004, 06:30:14 PM »

What antivirus programs do u have?

« **Reply #11 on:** June 14, 2004, 05:46:15 AM »

Quote

Originally posted by §ôµÏG®ïñD
What antivirus programs do u have?

Adware, cwshredder, and I always do a tren micro virus scan online.

« **Reply #12 on:** June 14, 2004, 10:41:31 AM »

Hmmm...

If you have a digital camera, take a picture of your screen when you are having these problems.

Oh, and hold your credit card up next to the screen so we can tell what size monitor you are running on.

Just Kidding

« **Reply #13 on:** June 14, 2004, 12:01:00 PM »

check and make sure you dont have personal firewall running..

« **Reply #14 on:** June 14, 2004, 03:07:01 PM »

is there a service pack 1a for XP? how do i know if i have it allready?

Hello

Author Topic: Can anyone help me on this (Read 790 times)