About the warranty (3 months VS 1 year)

I was really sure my ps2 had a 3 months warranty, according to what everybody said.

Well, I checked this weekend, since I sometimes have some problems with DVD, and it\'s a ONE
YEAR warranty !

Just thought I might share this so you can check for yours......

That is most likely because you live in Europe.  Here in the States it\'s 90 days.

If you want to know for sure, look in the back of your Playstation2 instruction manual in the fine print.

Honestly, how do you folks account for this?  Why does Europe get a one year warranty, and we only get 90 days?  Thank god my PS2 is working fine, but I know some of you have been ROOKED by this.  Sony ought to have plenty of facilities available in North America to handle returns and repairs; why do we get the smelly end of the stick?  Is it because we have insufficient consumer protection laws?

I think you just said it: consumer protection laws.  Otherwise Sony would have 90 days global.  Disclaimers are the king in America, which is too bad.

I think in this day where we spend $300 on a system that warranties and customer service become a bigger issue.

Originally posted by EmperorRob
I think you just said it: consumer protection laws.

Yeah, must be the reason. In Europe it\'s not just PS2\'s that have a 1-year warranty - it\'s everything you buy. So Sony doesn\'t give us more warranty because they\'re extra nice to Europeans. They do because they have to, like everyone else.

i think its totally fair that you get less warranty for your PS2s in the states. After all, you dont have to wait an extra 3 months or so for games to come out!!

Well if it ever breaks just go to the store, buy one, take it out, put your broken one in, and return it to the store and said its broken.

Originally posted by JC632X
Well if it ever breaks just go to the store, buy one, take it out, put your broken one in, and return it to the store and said its broken.

Does the retailer get screwed by this, or does Sony have to eat the cost of replacing the unit?  Didn\'t we have an EB employee around here who could answer that?  If Sony has to cover those defective units, I wouldn\'t mind using this method to make my own one-year warranty...

That\'s right, we have more consumer protection in France, but it\'s a really a shame you guys don\'t get a 1 year warranty for a product of this price.

I checked instruction manual, and discover that for people in France, we have another warranty :
its a kind of warranty against "hidden" problems....it comes from the law

Tipically, this would work with the DVD problems : if you had no problems playing a hundred of DVDs,
and  cant read for example the 101st, I guess it\'s what they call an hidden problem


Anyaway 90 days is really short, it\'s a shame

Can someone give me the Customer Care line.
My DVD payback and CD playback is busted.
SO I cant watch movies or play PSONE games.
I threw away my box and all that.
Help please.

well i think it works out fair really, we paid about £90 more than peeps in the us had to pay so its just as well we get a longer warrenty